Help Center

Need help? Please read FAQs first. In case you can’t find good answers for your questions, you can submit ticket support to get more help from our support team.

Pre-sale FAQs

If you have any questions before to buy our products, just read pre-sale FAQs content. This is general questions and answers that we created for everyone who going to buy.

Technical FAQs

For most of technical questions, we prepared short answers. So, you can take a look for this area and find quick answers for your tech questions.

Ticket Support System

This is dedicated ticket support system for free and paid customers. If you already read all FAQs and guides but no luck, feel free to submit a ticket, our team will come to help you shortly.

Pre-sale FAQs

What payment methods that we’re accepting?

We accept payment via Paypal, so you can process payment with Paypal balance. Paypal supports to pay with credit card as well.

How about the Support Service?

We provide support service via our Ticket Support System. Please don’t hesitate to submit new support question if you have any problems or need assistant. Your request will be answered within 12 – 24 hours. We’re very happy to help you solve problem that you got with our products.

Do my website support mobile/tablet display?

Sure! It supports mobile/tablet devices with responsive layout which means your site has a good layout display whenever viewed by mobile/tablet devices.

How about license for pictures on demo content?

All pictures used in our website and templates are under Creative Commons Zero (CC0), so you can use it without any issues.

How about refund policy?

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. 

Technical FAQs

What's CMS are we using?

We're using WordPress and Joomal! CMS to build a website.

What's system requirement?

We recommend your hosting support PHP 8.1.x or higher, MySQL 10.x or higher

This website stores cookies on your computer. Cookie Policy